FAQs
Frequently Asked Questions
No. Only the group owner needs to connect an existing UK bank account to Kity via Open Banking.
No. Only the group owner connects a bank account. Group members don’t need to connect theirs.
Open Banking lets you securely give an authorised provider permission to access specific information from your bank account. Kity uses Fena Labs Ltd, an FCA-regulated Open Banking provider, to connect to the group owner’s chosen account.
Open Banking lets Kity securely read transactions from the linked bank account, so member payments can be identified and matched automatically — without the group owner constantly checking their bank.
Kity uses Fena Labs Ltd, an FCA-regulated Open Banking provider, to securely connect to your bank. Fena is authorised by the Financial Conduct Authority under firm reference number 934835.
No. Kity doesn’t hold the group’s money. The money remains in the bank account chosen by the group owner; the group balance shown in Kity is calculated from shared incoming and outgoing transactions.
No. Bank authentication happens securely between you, your bank and Fena. Kity does not see or store your bank login details.
When you connect your bank, Kity can retrieve up to the last 60 days of transactions.
Yes. You can disconnect your bank account from Kity at any time. Once disconnected, Kity will no longer be able to retrieve new transaction data from that account.
It’s an Open Banking security requirement. Every 90 days, you’ll be asked to confirm that Kity can continue accessing your transaction data.
No. Only the group owner can see transactions from the linked bank account. Group members only see the transactions the group owner chooses to share.
Payment requests use a unique payment reference. When a member pays into the linked bank account using that reference, Kity can match the incoming transaction to them and mark the request as paid.
Yes. Recurring payment requests can be used for things like subs, membership fees and regular contributions. Members are notified when payment is due.
The payment will still arrive in the linked bank account, but Kity won't be able to match it automatically. The group owner can identify the payment and share the transaction manually.
Direct Debit works well when you want to automatically take the same regular payment. Kity is designed for groups where payments can vary — from regular subs to trips, events and other costs — while also keeping track of who’s paid and giving the group visibility of what’s been collected and spent.
Each payment request has its own unique reference, so members should always use the reference shown for that payment. Reusing an old reference can make it harder for Kity to match the payment correctly.
Frequently Asked Questions
No. Only the group owner needs to connect an existing UK bank account to Kity via Open Banking.
No. Only the group owner connects a bank account. Group members don’t need to connect theirs.
Open Banking lets you securely give an authorised provider permission to access specific information from your bank account. Kity uses Fena Labs Ltd, an FCA-regulated Open Banking provider, to connect to the group owner’s chosen account.
Open Banking lets Kity securely read transactions from the linked bank account, so member payments can be identified and matched automatically — without the group owner constantly checking their bank.
Kity uses Fena Labs Ltd, an FCA-regulated Open Banking provider, to securely connect to your bank. Fena is authorised by the Financial Conduct Authority under firm reference number 934835.
No. Kity doesn’t hold the group’s money. The money remains in the bank account chosen by the group owner; the group balance shown in Kity is calculated from shared incoming and outgoing transactions.
No. Bank authentication happens securely between you, your bank and Fena. Kity does not see or store your bank login details.
When you connect your bank, Kity can retrieve up to the last 60 days of transactions.
Yes. You can disconnect your bank account from Kity at any time. Once disconnected, Kity will no longer be able to retrieve new transaction data from that account.
It’s an Open Banking security requirement. Every 90 days, you’ll be asked to confirm that Kity can continue accessing your transaction data.
No. Only the group owner can see transactions from the linked bank account. Group members only see the transactions the group owner chooses to share.
Payment requests use a unique payment reference. When a member pays into the linked bank account using that reference, Kity can match the incoming transaction to them and mark the request as paid.
Yes. Recurring payment requests can be used for things like subs, membership fees and regular contributions. Members are notified when payment is due.
The payment will still arrive in the linked bank account, but Kity won't be able to match it automatically. The group owner can identify the payment and share the transaction manually.
Direct Debit works well when you want to automatically take the same regular payment. Kity is designed for groups where payments can vary — from regular subs to trips, events and other costs — while also keeping track of who’s paid and giving the group visibility of what’s been collected and spent.
Each payment request has its own unique reference, so members should always use the reference shown for that payment. Reusing an old reference can make it harder for Kity to match the payment correctly.
